Mochiri & Co. Japan inspired AXIS 1| Matte White Ball Pen| World's most minimal Designed Ball Pen I Ultra Smooth Writing
Mochiri & Co. Japan inspired AXIS 1| Matte White Ball Pen| World's most minimal Designed Ball Pen I Ultra Smooth Writing
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Returns for Damaged Products:
In the unfortunate event of receiving a damaged product, our commitment to customer satisfaction extends to a specialized returns process. To initiate a return for a damaged item, kindly adhere to the following procedure:
a. Visual Documentation:
- Capture an uncut video during the parcel opening process. This video serves as crucial evidence in substantiating the claim of damage.
b. Timely Submission:
- Please note that returns for damaged products are only accepted within 8 days from the date of delivery. This timeframe is non-negotiable and ensures a fair assessment of the product's condition.
c. Incident Verification:
- The submitted video will be thoroughly reviewed by our dedicated team to validate the authenticity of the damage claim. This meticulous process is in place to maintain the integrity of our returns system.
d. Product Condition:
- Returns will only be authorized if there is clear evidence of damage to the product. Any discrepancies or inconsistencies in the provided documentation may result in the denial of the return request.
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Net Content:
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Country of Origin:
Please note that the products available on our platform originate from China, ensuring a diverse and globally-sourced range for our customers.
Resale by Inkarto.com:
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Request for Additional Information:
For any specific product inquiries, including additional images or detailed specifications, we encourage you to reach out to us via email at Support@inkarto.com. Our dedicated support team at Inkarto.com is ready to assist you and provide the information you need to make informed decisions.
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